Cancellation & Refund Policy

Last updated: 3 August 2026

Cancellation

You may cancel future renewal by contacting us. Cancellation does not normally end access immediately; the subscription remains available until the current paid period expires.

Refund eligibility

Please report a duplicate charge, an incorrect charge or a paid subscription that was not activated due to our technical failure within 7 days of payment. After verification, eligible amounts will be refunded to the original payment method.

Non-refundable situations

Subscription and add-on fees are generally non-refundable after successful activation or use. Partial refunds are not provided for unused time after cancellation, except where required by applicable law.

Processing time

Approved refunds are initiated promptly and typically appear within 5–7 working days after processing, depending on the payment provider and bank.

How to request

Email support@protechsmartsolutions.com with the account email, payment date, amount, transaction ID and reason. You may also call 9150590103.